Spectra launches specialist wide-format technical support service

Oct 9, 2026 | Industry News

Screenshot 2026 10 13 103905 Spectra launches specialist wide-format technical support service

(L-R) Marc Beresford and Adam Moore, the co-founders and directors of Spectra

Spectra Service Solutions has launched a specialist technical and applications support business designed to extend engineering capability for wide-format print companies, OEMs, distributors and resellers across the UK and further afield.

Founded by Marc Beresford and Adam Moore, Spectra brings together more than 40 years of wide-format industry experience, and provides engineering and applications support across a range of wide format platforms, including Fujifilm Acuity Ultra and Acuity Prime systems, JHF and RTZ equipment, and Inca Onset hardware.

A key differentiator is Spectra’s dedicated technical facility, which houses both an Acuity Ultra and Acuity Prime printer, which allows its engineers to reproduce faults, test media and applications.

The launch comes at a time of change for users of Fujifilm’s Acuity platform following the company’s decision to stop selling new Acuity Prime and Acuity Ultra hardware.

Marc Beresford, co-founder and director of Spectra, said: “The printers themselves haven’t suddenly changed. The manufacturers are still there, the parts and ink remain available, and the technical knowledge exists to keep the equipment productive.

“Our role is to make that knowledge and engineering resource available to customers, distributors and manufacturers who need it.”

Spectra’s relationship with JHF and RTZ, manufacturers of equipment it supports, has also developed into a wider technical support role.

The company can also investigate production issues involving media, machine settings, colour management and workflow, helping to identify where the problem lies.

Spectra’s engineering expertise also extends to Inca Onset systems and subsequent Agfa derivatives, supporting users across both legacy and current platforms.

Customers can access the service through one-off appointments or as part of a longer-term support arrangement.