William Smith launches new website

Mar 7, 2025 | Product News

William Smith Website 1 William Smith launches new website

Mock-up of William Smith’s new website

William Smith has launched a new website to help streamline the ordering process and improve the customer’s experience.

The updated site introduces several new features aimed at saving customers time and providing greater confidence when placing orders.

It includes a live stock check which updates in real time and offers customers the option to set up custom back-in-stock notifications.

It also has an order history to ease the stress of multiple purchases and frequently purchased items can also be saved and favourited.

Existing customers who haven’t yet used the site can activate their accounts in seconds and begin ordering right away.

William Smith has introduced additional tools to help customers order with confidence.

The reorder function ensures that previous purchases can be selected with ease, while a live chat service – staffed by the same experienced team who assist customers over the phone – offers expert guidance in real time.

This offer applies to both new and returning online customers, making it the perfect opportunity to explore the new platform and experience the enhanced ordering process.