Automatic quote follow-ups have been added to Clarity Go to automatically follow up on outstanding quotations on a schedule set by users.
According to the developer, Clarity Software, this saves time on the sales desk, recovers work that could otherwise be lost, and keeps the quoting process consistent from end to end.
Sam Yarnall, sales and marketing director at Clarity Software Group, said: “A quotation that has not been answered is still live, and it is the cheapest sales opportunity a business has, because the customer has already asked you for a price. This new feature makes sure every one of them is followed up at a time the business chooses, without anyone having to track it. Most of the time, the customer hasn’t said no, they just haven’t got round to saying yes yet.”
Automatic quote follow-ups are part of the planned development programme for Clarity Go and are available now, included in the platform.
